Privacy Policy

Welcome to Gaurajya (“we”, “us”, “our”). Your privacy is very important to us. This Privacy Policy explains how we collect, use, share, and protect your personal data when you visit or make a purchase at https://shop.gaurajya.com/ (the “Site”). By using or accessing the Site, you agree to the collection and use of information as described in this policy.

1. Information We Collect

We may collect the following kinds of personal information:

Type of Information	Why We Collect It / Use It For
Account & Contact Information • Name, email address, phone number, shipping & billing address	• To create and manage your account • Process your orders and deliveries • Communication regarding your orders, customer support
Payment Information • Payment method, transaction details	• To process payments for your purchase • Fraud prevention and payment verification
Usage Information • IP address, device information (e.g. browser, device type), pages visited, time spent, referral sources	• To analyze how the Site is used • Improve website design, content and user experience • Detect and prevent misuse or unauthorized access
Communication Data • When you contact us via email, phone or through the Site’s contact forms	• To respond to your queries, comments or requests • To provide customer support
Marketing & Promotional Information • Preferences for marketing communications, feedback, reviews	• To send you updates about products, promotions, offers (if you have opted in) • To gather user feedback and improve our services

2. How We Use Your Information

We use your information for the following purposes:

To process and fulfill orders, including shipping and delivery.

To communicate with you about your order, provide customer support, send you important notices.

To improve our Site, products, and services—e.g. by understanding user behavior.

To offer personalized content or recommendations, where applicable.

To send marketing communications (if you have opted in), such as promotions, offers, newsletters.

To comply with legal obligations, prevent fraud, and protect our rights and the rights of others.

3. Sharing Your Information

We will not sell your personal information. We may share your information in the following situations:

With service providers who perform tasks on our behalf (e.g. delivery partners, payment processors). They will have access only to the information they need to perform their function.

With law enforcement or government authorities, if required by law or to protect our rights.

In the event of a business transfer (merger, acquisition, sale of assets), your information may be transferred as part of that transaction.

With your consent in other situations not covered above.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Remember your preferences and settings.

Improve speed and functionality of our Site.

Analyze usage (e.g., which pages are most visited).

Deliver relevant marketing/advertising, if you permit.

You can manage or block cookies via your browser settings. Blocking some cookies may affect how the Site functions for you.

5. Your Rights

Depending on where you live, you may have the following rights regarding your personal data:

To access the personal information we hold about you.

To request correction of inaccurate or incomplete data.

To request deletion of your personal data.

To object to or restrict certain processing of your data.

To withdraw consent (particularly for marketing communications).

If you are in a jurisdiction like the EU, you may also have the right to data portability.

If you wish to exercise any of these rights, please contact us using the details below.

6. Security

We take reasonable technical and organizational measures to safeguard your personal data from unauthorized access, misuse, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, so while we strive to protect your data, we cannot guarantee absolute security.

7. Data Retention

We keep personal data only as long as needed for the purposes for which it was collected, or as required by law. After that, we securely delete or anonymize the data.

8. Children’s Privacy

Our Site is not directed at children under the age of 13 (or as required by law in your jurisdiction). We do not knowingly collect personal information from children under this age. If we discover that a child under that age has provided us with personal information, we will delete it promptly. If you are a parent or guardian and believe your child has given us information, please contact us.

9. International Transfers

If you are located outside of India, please be aware that your information may be transferred to, stored, and processed in India, where our operations are based. By using our Site, you consent to this transfer.

10. Updates to this Privacy Policy

We may modify this Privacy Policy at any time. When we do, we will update the “Last Updated” date. Your continued use of the Site after changes become effective means you agree to the revised terms.

11. Contact Us

If you have any questions, complaints, or need to exercise your rights related to your data, you may contact us:

Gaurajya
Email: gaurajya2k21@gmail.com
Phone: +91 6360810659
Address: At-Nimsod, Post-Mhasurne, Taluka Khatav, District Satara, Maharashtra, India